Unable to connect to the iTunes Store, iBooks Store, or App Store

We are discussing the issue related to the iTunes store and its solution step by step. To resolve the issues in basic steps users have to check their settings and network connections to try to fix the issue on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV. We have a solution for the customers to resolve their issues on a prompt basis. Users can call directly to the Apple customer service Number +1-800-468-9074
Unable to connect to the iTunes Store
Unable to connect to the iTunes Store
Whenever users try to open the iTunes Store, iBooks Store, or App Store, they might see a "Cannot connect to iTunes Store" alert message or something similar. The iTunes Store, App Store, or iBooks Store may also not load anything at all, or unexpectedly stop in the middle of downloading content.
If users have a separate issue where iTunes doesn’t recognize their iPhone, iPad, or iPod touch when they connect the device to their computer using a USB cable.
If the iTunes Store, App Store, or iBooks Store loads as expected, but users can't log in, then they can reset your Apple ID password.

On iPhone, iPad, or iPod touch

·        If users are using cellular data to connect to the Internet, larger items might not download. They might need to connect to Wi-Fi to download games, apps, videos, and podcasts.
·        Depending on the size of the content they are downloading and the speed of their Internet connection, some items might take longer than expected to download.

On Mac or PC

For resolving the issue users have to follow the steps for their computer which we are mentioning below.

On user’s Mac

In Mac By default, the built-in application firewall for macOS automatically allows applications signed by Apple to receive incoming connections. If they have adjusted the settings for their application firewall, users might need to allow incoming connections. If the issue persists, then reset the cache of accepted certificates:

·        Users have to click their desktop to make sure that they are in Finder.
·        Next step from the menu at the top of their computer screen, select Go > Go to Folder.
·        In the given box, enter /var/db/crls/.
·        Click on to Go button.
·        Users have to drag the files labeled crlcache.db and ocspcache.db to the Trash.
·        After the previous step if prompted, users have to enter their administrator password.
·        After all four steps users have to restart their computer, then try to connect to the iTunes Store, iBooks Store, or App Store.

On user’s PC

·        Users have to check to see if they have turned on third-party security software or Windows Firewall. If they have, user’s settings might not let them connect to the iTunes Store, and they might need to change them.
·        Now users have to check their Windows proxy server settings.
·        If users can see only a blank white screen with the words iTunes Store on it, they might have a conflict between software that monitors Internet traffic and Apple software.

We described the details about the issue and its solutions step by step. After providing the solutions even now users face the same issues they can contact directly to the Apple technical support number +1-800-468-9074. Our highly trained and skilled experts will resolve your issues on a prompt basis and without any hassle.

Source URL: Unable to connect to the iTunes Store


Location: United States

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